Refund Policy
1. Refund Eligibility
We strive to provide the highest quality academic assistance. Our refund policy is designed to be fair and transparent. You may be eligible for a refund in the following cases:
- The delivered work does not meet the original requirements
- The work is delivered after the agreed-upon deadline
- Double charging or technical payment errors
- Cancellation before work has begun
2. Refund Process
To request a refund:
- Contact our support team within 7 days of delivery
- Provide order details and reason for refund
- Our team will review your request within 48 hours
- If approved, refund will be processed within 5-7 business days
3. Refund Amounts
- Full refund: Payment errors, unstarted work
- Partial refund: Quality issues, late delivery
- No refund: Completed work meeting all requirements
4. Contact Us
If you have any questions about our refund policy, please contact our support team at support@aceitessays.com